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Privacy Policy

Last Updated: 2023-01-05

Welcome to IdeaLabsLk! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

We collect both personal and non-personal information to improve our services and provide you with an exceptional experience. The types of information we collect include:

  • Personal Information: Name, email address, phone number, and any other information you provide voluntarily when you sign up for our services, request support, or interact with us.
  • Non-Personal Information: Browser type, device details, IP address, and data collected through cookies or similar technologies. This helps us understand how users interact with our website.

2. How We Use Your Information

We use your information in several ways to enhance our services, including:

  • To Provide and Improve Services: Using data to understand user behavior and improve our products and services.
  • For Communication: Sending updates, support messages, and marketing communications (if you have opted in).
  • For Security: Ensuring the security and integrity of our website and systems.
  • To Comply with Legal Obligations: Meeting legal, regulatory, and compliance requirements.

3. How We Share Your Information

We may share your data under specific circumstances, such as:

  • With Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (e.g., hosting, marketing).
  • For Legal Reasons: When required by law or to protect our legal rights, property, and safety.
  • With Your Consent: In cases where you have provided consent for sharing your information with other parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. This helps us understand how users navigate our site, personalize content, and offer targeted ads. You may adjust your browser settings to decline cookies if you prefer.

5. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, and disclosure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights over your data, including:

  • Access: You have the right to request a copy of your personal information.
  • Correction: If any data we hold is incorrect, you may request a correction.
  • Deletion: You may request the deletion of your data under certain circumstances.
  • Opt-Out: You may choose to opt out of certain data uses, such as marketing communications.

To exercise these rights, please contact us at [insert email contact].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of any linked sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant regulations. We will notify you of any significant changes by posting a notice on our website or contacting you directly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: hello@idealabs.lk
  • Phone: +94 786 447 447

Thank you for trusting IdeaLabsLk with your information. Your privacy is very important to us, and we are dedicated to protecting it.